Shipping policy
Digital Downloads
All digital products are delivered instantly to the email address provided at checkout.
If you do not receive your download link within a few minutes, please check your spam or promotions folder.
For any issues, contact us at contact@izon-group.com — our support team will respond within 24 hours.
USB Editions (Physical Orders)
Our USB collections are carefully prepared and shipped within 5 business days after your order is confirmed.
Each USB is checked, loaded, and securely packaged before dispatch.
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Processing time: 5 business days
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Estimated delivery: 7–12 business days after shipping
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Tracking: A tracking number will be sent to your email once your package has been shipped.
We currently ship to most international destinations. Shipping times may vary slightly depending on your location and local customs processes.
Delays & Support
While we strive to ensure prompt delivery, unexpected delays (customs, holidays, weather) can occur.
If your order is delayed beyond the estimated window, please contact us at contact@izon-group.com, and we’ll assist you immediately.